Delonghi DE500P Dehumudifier Review - Why I Bought It, Why I Got Rid Of It

If you suffer from allergies or any sort of respiratory illness, then something you might want to consider is purchasing a dehumidifier. It can reduce the dampness in a room and therefore help alleviate the health problems usually associated with dampness. I am an asthmatic and this was certainly my thinking when I purchased the DeLonghi DE500P - i.e. that I was buying a unit that was going to improve the quality of my life. Unfortunately, for a short while, it made things worse; for reasons I will discuss in this article.

There were some big claims that DeLonghi made about this particular DE500P dehumidifier - which all went towards my decision to purchase it - so I thought it would be worthwhile to list some of those claims and then see how the Delonghi DE500P actually stacked up against those claims in reality.

Firstly the DE500P is a 50 Pint Dehumidifier meaning that it's meant to extract 50 pints of moisture from whatever room it is every day. I installed it in my basement which had a measured humidity of 74%, turned it on and then let it run for 36 hours. Can you guess how much water it collected in that period? 3 Cups! Yep, my basement was just as damp as it always had been. I rang their customer service department to query this and their reply was that obviously there wasn't enough moisture in the room to extract. I told them about the 74% etc but my pleas were falling on deaf ears.

The other heralded feature of the Delonghi DE500P was its patented pump system - a device attached to the dehumidifier meaning that you weren't required to be continually emptying the moisture bucket. This pump was one of the main reasons that I bought this particular unit as it was a feature that didn't seem to be on offer with some of the other dehumidifiers. The problem was that it broke after just one month's use. This entailed another fruitless call to their customer service department who suggested that if I shipped it back at my expense, that they might be able to replace the faulty part under warranty. They weren't bending over backwards to help. Without the pump the DE500P is next to useless as the moisture collection bucket is so small.

Now one person's poor experience does not necessarily a bad product make, but I've subsequently discovered that my experience with this product isn't in the slightest bit unique. I found these Delonghi DE500P User Reviews at Amazon and there are dozens of others who seem to have had the same experience.

If you're considering purchasing the DeLonghi DE500P Dehimidifier then my suggestion would be to think again.

The Delonghi DE500P is certainly not a product that I would recommend that anyone buys. To read my full review of this unit as well as discover which dehumidifier I replaced it with , which was both cheaper and far better quality, go Delonghi DE500P Review